Privacy Notice

This privacy notice applies to the casework office of Cllr Khalid Patel, Dewsbury West. The data controller for your personal information is the ward councillor named above.

Contact us at: office@clearmycase.co.uk

• Your name, email address, phone number and postal address
• Details of cases and complaints you submit
• Communications between you and the casework office
• Records of updates and actions taken on your cases
• Your consent choices and the dates they were recorded
• Technical data: IP address, browser type, access times (audit log only)

We process your personal data to:

• Handle casework and complaints on your behalf
• Communicate with you about the progress of your case
• Maintain accurate records of ward casework (public duty)
• Meet our legal obligations under UK GDPR and the Data Protection Act 2018

The lawful basis for processing is public task (Article 6(1)(e) UK GDPR) — carrying out official functions as a democratically elected councillor.

Open cases are kept for the duration of your case and 6 months after closure. Closed and archived cases are deleted automatically after the retention period. Audit logs are kept for 3 years for legal accountability purposes.

We may share your information with:

• Relevant council departments, to help resolve your case
• Other statutory bodies (e.g. housing, highways), only where necessary

We do not sell or share your data with third-party marketers.

• Access — request a copy of the data we hold about you (Subject Access Request)
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data (subject to legal obligations)
• Restriction — ask us to limit how we use your data
• Objection — object to processing under public task
• Portability — request your data in a machine-readable format

To exercise any of these rights, sign in to your constituent account and visit your Profile page, or contact us at office@clearmycase.co.uk.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk or call 0303 123 1113.